ByCity Living Limited T/A Urbancode is full of passionate people who want to make a difference.

At the heart of everything we do at Urbancode is our belief that business should be conducted honestly, fairly and with respect for people, their rights and the natural environment. These values are reflected in our Group Business Standards Policies (see Policies) and our Corporate Responsibility Program.

We are responsible for the impacts that we have on the world around us, so we endeavour to make a difference in three key areas:

Policies

Our values on human rights and the environment are reflected in our Group Business Standards Policies, and shared by all of our brand/s.

We believe that business organisations have an obligation to be good corporate citizens, so our Policies are integral to the way we do business.

Our Policies set the standards of behaviour by which we manage the organisations, with consideration for all of Urbancode’s employees, partners, suppliers, customers, the wider community and the environment.

Ethical Sourcing

Improving the lives of the people who make our products is one of our top priorities.

Many of our products are sourced from supplier factories in different countries around the world. So we need to know about working conditions in these countries and take responsibility for the people who make our products, even when they do not work for us directly.

Our policy is to only do business with suppliers that adopt and implement our standards or have their own policies that reflect the same values. Local legal compliance is always part of our trading contract with suppliers and our Code of Employment Standards for Suppliers is based on the Ethical Trading Initiative (ETI) Base Code.

Ethical Sourcing “Urbancode’s Way”

Our approach to monitoring supplier factories is based on building good relationships that encourage cooperation in an open and constructive way.

We help our suppliers implement the Code which includes provisions to give workers fair Salaries’ and working hours, safe and hygienic working conditions, regular employment, and no discrimination, harsh or inhumane treatment. Our Code also specifies that no child labour is used, employment is freely chosen, and workers have the right to freedom of association and collective bargaining.

We review factories with factory management to identify risks and make recommendations for improvements. We then help and encourage our suppliers by sharing best practice, providing resources, training, regular follow up and linking them with appropriate local organisations where possible.

Long term strategy

Many of the issues we face in our supply chain are complex and require a long term strategic approach, sometimes over many years. We recognise that true progress takes time, commitment, resources, patience and cooperation.